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MLS Rules Violation Policy

Violation of Rules and Regulations: A rule violation may be submitted to the MLS Department in one of the following ways:
a. in writing (fax, email or mail), with dated MLS Translation attached, or generated by the MLS computer,
b. by phone (if MLS number is known), or
c. by the MLS Department pursuant to any automated quality assurance computer process.

Following submission of an alleged rule violation, the MLS Department shall send an email notice to the listing Participant (Broker) with a copy to the listing Subscriber (Agent) stating the listing number, the address of the listing, the nature of the violation, and the appropriate way to correct the violation. If the violation is not corrected by the listing Participant or Subscriber within 72 hours following the email notice, the MLS Department shall send the MLS Participant with a copy to the MLS Subscriber a Notice of Violation via email and levy a $100.00 fine to the MLS Participant per violation. Said notice shall contain: (1) notice of Participant’s or Subscriber’s violation, (2) that Participant or Subscriber must correct the violation within 48 additional hours after second email ; and (3) that failure to correct the violation within 48 additional hours after second email of such notice shall result in an additional $100.00 fine billed to the Participant.

Failure to pay the fine(s) or correct the violation within thirty (30) days following such notice shall result in the suspension of MLS services, pursuant to Section 7. COMPLIANCE WITH RULES: The following action may be taken for noncompliance with the rules:

(a) For failure to pay any service charge or fee within one (1) month of the date due, and provided that at least ten (10) days’ notice has been given, the Service shall be suspended until service charges or fees are paid in full.

If Participant’s MLS services are suspended, the MLS Department shall send an additional notice to Participant stating that Participant’s failure to pay the fine and correct the violation within thirty (30) days immediately following such notice shall result in termination of Participant’s MLS services. Participant's MLS services may not be reinstated until all fees/charges are paid in full.

If the Participant or Subscriber disputes the rule violation, either may submit written request for an administrative review by the MLS Committee within five (5) days following the notice of violation. A written decision of the MLS Committee shall be provided to Participant or Subscriber within twenty (20) days after the request for administrative review. In the event either the Participant or Subscriber disputes the decision of the MLS Committee, either may request a hearing before the Board of Directors of the Association in accordance with the By-Laws of the Dayton Area Board of REALTORS® within five (5) days following the MLS Committee’s decision.

MLS will maintain a database of all confirmed MLS Rule Violations regarding its Participants and Subscribers.